Cookie policy

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us recognise your device and remember information about your visit, such as your preferred language and other settings.

Cookies make it possible for us to offer you a personalised experience and help our website function properly. They are widely used to make websites work more efficiently and provide information to website owners.

2. Types of cookies we use

Essential cookies (always active)

These cookies are necessary for our website to function properly and cannot be disabled.

• Session management and security
• Form data preservation during booking process
• User authentication for admin access
• Load balancing and server functionality

Analytics cookies

These cookies help us understand how visitors use our website so we can improve it.

• Google Analytics 4 for traffic and booking-funnel analysis
• Microsoft Clarity for anonymised session recordings and heatmaps
• Page performance and loading time measurement
• Conversion tracking for bookings

Functional cookies

These cookies enable enhanced functionality and personalisation.

• Language and region preferences
• Saved addresses and booking preferences
• Remember previous search locations
• Chat widget functionality

Marketing cookies

These cookies track your online activity to help advertisers deliver more relevant advertising.

• Google Ads conversion tracking
• Retargeting and remarketing campaigns
• Advertising performance measurement

3. Why we use cookies

We use cookies to enhance your experience on our website and provide better services:

• Improve website performance: Optimise loading times and functionality
• Personalisation: Remember your preferences and previous bookings
• Analytics: Understand how our website is used to make improvements
• Security: Protect against fraud and maintain secure sessions
• Marketing: Show relevant advertisements and measure campaign effectiveness
• Customer support: Provide better assistance through chat features

4. Third-party cookies

Our website uses third-party services that may set their own cookies:

5. Managing cookies

On this site

The fastest way to manage your choices is the cookie preferences panel. You can change your decision at any time and the new preference takes effect immediately.

Browser settings

You can control and manage cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Site permissions > Cookies and site data

Opt-out links

6. Contact information

If you have questions about our use of cookies or this Cookie Policy, please contact us: